Amenity Booking and Management Perth
Our amenity booking and management service puts the pools, gyms, function rooms and rooftop terraces of Perth apartment buildings and mixed use developments on one schedule. Each booking is confirmed, opened on time and cleaned afterwards.
- One booking recordEvery shared space on a single schedule
- Fair use rulesSet with your council of owners or manager
- Reset after functionsCleaning booked straight after private events
- Pool upkeep linkedWorks with our pool services team
What we manage for you
When shared spaces are booked informally, the clashes end up with building management. These are the parts we take off the building manager's desk.
Booking administration
The booking system for pools, gyms, function rooms and other shared spaces, kept current by the concierge team.
Access to amenity areas
Access coordinated so a booked space is open for the person who booked it, at the time they booked it.
Cleaning and upkeep
Cleaning and maintenance scheduled around bookings, including after private functions.
Conflicts and fair use
Booking clashes resolved and fair use policies applied consistently, so no one resident takes over a space.
Building rules
Bookings run in line with the strata company's by laws or the building management rules.
Usage and condition reports
Regular reporting on how each amenity is used and the condition it is in.
One booking record and written rules
Amenity disputes usually start with a double booking, a function room left untidy, one resident using a space far more than others, or a fault nobody reported. Each one reaches building management as a complaint to settle.
Written rules and a single booking record take the ambiguity out. With our concierge team coordinating access, residents book through the desk and turn up to a clean, open space. The building manager gets a report instead of a queue of emails.
The service sits within our luxury apartment concierge work and connects with our pool services team for plant, water and pool upkeep.
Double bookings
One schedule for every space, checked before a booking is confirmed.
Mess after events
A reset clean booked straight after each private function.
Overuse
Fair use limits applied the same way for every resident.
Faults after use
Damage or faults logged and passed to building management.
From request to reset
Request
A resident books through the concierge desk or the building's booking system.
Check
The request is checked against the schedule and the fair use rules before it is confirmed.
Open
Access is arranged for the booked time, and the space is ready when the resident arrives.
Reset
After the booking the space is inspected and cleaned, and any damage or fault is logged for building management.
Rules agreed before bookings open
Fair use only works when everyone knows the rules. Before bookings open, the booking and fair use rules are settled with your council of owners or building manager and lined up with the strata company's by laws.
Once agreed, the concierge team applies them the same way for every resident. Changes go through the council or manager, never the desk.
Typical amenities managed
- Resident pools and pool decks
- Gyms and fitness rooms
- Function rooms
- Rooftop terraces
Delivered under our ISO 9001 quality system, with ISO 14001 and ISO 45001 certification. References: the Facility Management Association of Australia, and Standards Australia for pool and spa safety standards.
Frequently asked questions
Which shared spaces can you manage bookings for?
Pools, gyms, function rooms, rooftop terraces and other shared spaces in apartment buildings and mixed use developments. Each one is set up on the same booking record.
Who sets the fair use rules?
Your council of owners or building manager, in line with the strata company's by laws. We set the booking process up around them at the start, and our concierge team applies them consistently.
Is cleaning after a function included?
Cleaning and maintenance are scheduled around bookings, including resets after private functions. The scope for each amenity is set out in the quote.
Can you look after the pool plant as well?
Yes. Our pool services team handles pool upkeep and works alongside the concierge team that manages the bookings.
Often combined with amenity management
Back to Concierge Services Perth or contact Cameron Facilities
Put your amenities on one schedule
Tell us which shared spaces your building has and how they are booked today. We will propose a booking and upkeep routine.