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Cameron Facilities / Concierge Services Perth / Valet Parking Coordination Perth
Valet and arrivals

Valet Parking Coordination Perth

Cameron Facilities provides valet parking coordination for Perth hotels, function venues, premium apartment buildings and commercial properties. We handle receiving, storage and retrieval, with each key logged against its vehicle from arrival to departure.

Valet attendant holding a car door open for an arriving guest
  • Condition checksDocumented at handover
  • Key managementSecure key management and vehicle tracking systems
  • Peak staffingExtra attendants for events and busy times
  • Established 1999Managed from 396 Walcott Street, Mount Lawley
Scope

What the valet service includes

The building keeps control of the arrival. Our attendants handle the vehicles and keep the records behind each one.

Trained attendants

Valet attendants trained for vehicle receiving and retrieval.

Key custody

Secure key management and vehicle tracking systems, with each key logged against its vehicle.

Condition checks

Vehicle condition checked and recorded at handover, creating a clear record if a question is ever raised.

Car park and access

Coordination with the building car park and access systems, so valet movements fit the way the site already runs.

Peak and event staffing

Additional attendants rostered for events and high traffic periods, matched to expected arrivals.

Insurance and liability

Insurance and liability arrangements for the valet operation worked through with the property before the first shift.

Custody

A record for every vehicle

A scratched panel or a misplaced key becomes a dispute when nobody can show what condition the car was in or who held the key. A documented process for condition and custody prevents that.

We run valet with the same discipline as the rest of our front of house work. Condition is checked and recorded at drop off. Keys go into secure key management and are logged against the vehicle. Attendants are trained to move cars carefully, and the insurance arrangements are settled with you before the first shift.

For hotels, the valet stand is part of the arrival. It works hand in hand with hotel front desk management, so a guest moves from the kerb to the desk without a gap.

Recorded for each car in our care

  • Condition at handover from the driver
  • Key logged into secure key management
  • Vehicle recorded in the tracking system
  • Condition checked again before it is returned
How it works

From the kerb and back again

The sequence every vehicle follows while it is in our care.

  1. Receive

    An attendant greets the driver, takes the vehicle and records its condition at handover.

  2. Secure the key

    The key goes into secure key management and the vehicle is logged against it.

  3. Park

    The car is moved and stored using the building car park and access systems.

  4. Return

    On request the vehicle is retrieved, checked and handed back with its key.

Busy periods

Capacity that follows demand

Valet demand rises and falls with the calendar. A function night, a conference or a full hotel weekend can bring arrivals in a rush, then quiet for hours.

Our rosters scale up for those periods, so the stand is fully staffed when the cars arrive and the property is not paying for idle attendants on a slow afternoon. Event dates are planned with your team in advance.

Who we coordinate valet for

  • Hotels and serviced apartments
  • Function and event venues
  • Premium apartment buildings, alongside luxury apartment concierge
  • Commercial properties with visitor parking

Valet parking coordination is delivered under our ISO 9001 quality management system, with ISO 14001 and ISO 45001 certification. Guest service guidance: the Facility Management Association of Australia.

ISO 9001 certifiedISO 14001 certifiedISO 45001 certifiedJAS-ANZ accredited certification
Questions

Frequently asked questions

Which properties do you coordinate valet parking for?

Hotels, function and event venues, premium apartment buildings and commercial properties in Perth.

How are vehicles and keys kept secure?

Keys go into secure key management and are logged against the vehicle, and vehicle condition is checked and recorded when the car is handed over.

Can you staff valet for events and busy periods?

Yes. Rosters are scaled up for events and high traffic times, so arrivals are handled without the stand running short.

How is insurance and liability handled?

We work through the insurance and liability arrangements for the valet operation with the property and agree them before the service starts.

Does valet work with the building car park and access systems?

Yes. We coordinate valet movements with the existing car park and access systems, and with the access control maintenance on the site.

Plan valet for your property

Tell us about your arrivals, your car park and your busy dates, and we will prepare a valet proposal.

Talk to Cameron Facilities

Tell us about your site and what you need covered. Integrated facilities management across Perth and regional Western Australia, from a single building to a whole portfolio. Send this and a person will come back to you.

Prefer to talk it through? Call 08 6154 0910 or email support@cameronfacilities.com.au.